Frequently Asked Questions

You can email us at [email protected] or contact us via FB messenger to avail our services.
Understanding what service you need can be challenging so MindNation is here to help! All you have to do is answer our WellBeing Quiz, a short survey about how you feel and your habits and you will be directed to a MindNation Care Provider.
There are two ways to book a session. If your company or school has partnered with us your consultations are indeed free as part of a broader employee assistance program. If your company is not currently a partner with MindNation you can book a paid session directly with us by emailing us at [email protected]
Our chat is run by experienced mental health experts who are trained to support you in your well-being needs.
Our chat is available 24/7, 7 days a week so that you always have someone to talk to no matter when or where.
MindNation is based in Singapore but its holistic well-being services are available globally. The MindNation team can be found around the world and speaks English, Arabic, French, Malay, Spanish, and Tagalog.
MindNation is a holistic mental health and well-being company. Our CareNow Planⓒ provides a wide range of services to support communities and organizations become happier and healthier.
All MindNation services are available virtually so all you have to do is send us an email at [email protected] or drop us a message on our FB messenger.
Medical certificates and any necessary documentation are provided by our Care Providersupon request.
All sessions with MindNation mental health experts are 100% confidential and your company/school will NOT be informed about anything that transpired in them.
Yes you can transfer your appointment slot to a family member, but this will be counted as part of your total available number of slots. This is only applicable for individual clients. For partner companies, please contact [email protected] for any questions about your CareNow Planⓒ.
Yes, our Company Culture Drive (CCD) talks are a key pillar of our CareNow Planⓒ and are also available as a stand alone service. MindNation offers both face-to-face talks and webinars. Email us at [email protected] to learn more about our CCD talk catalogue.